Frequently Asked Questions

  • What information do I need to include in a Work Order request?

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    Please include as much information as possible in the "Description" portion of the work order request.

    If a work order, particularly any moving work order, is expected to be completed by a certain date/time, please include the date/time in the “Description” portion of the SchoolDude Work Order request. Provide as much advanced notice as possible. Last minute requests may not be able to be completed within your specified time constraints without sufficient advance notice.

    For work order requests that include the delivery/pick-up of chairs & tables for a particular event, please create two separate work orders. One for the delivery of the chairs & tables, and one for the pick-up of the chairs & tables. Please include dates/times in the “Description” portion of the SchoolDude Work Order request.

    Please provide as many details as possible in the “Description” portion of any SchoolDude Work Order request. Distinguish between “warehouse” and “surplus.” Warehouse is for storage/shredding items at the Support Services warehouse (documents, books, etc.). Surplus is for furniture that is serviceable and no longer needed and can either be used by another campus/department or be sold.
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  • Who do I contact, or submit a Work Order to, for pest control?

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    The IPM Coordinator, Kenneth Wilson, is part of the Grounds Department.  Any pests identified inside of a facility are the responsibility of the IPM Coordinator.  In fact, the IPM Coordinator is ultimately responsible for the management of all pest control district wide.

    The Custodial & Grounds Department is fortunate enough to have a licensed applicator on staff.  This enables Grounds to take care of pest control outside of the building (playgrounds, athletic fields, etc.).  This is still done under the auspices of the IPM Coordinator.  If pests are nesting around the perimeter of the building and entering the facility for food, water, etc. it is still the responsibility of the IPM Coordinator.

    You will need to get in touch with the Grounds Dept 254-215-2167 for the control of pests inside the building.  We are confident that the Custodial staff is performing their duties well, and the infestation of ants is not due to poor cleaning practices.
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  • Who do I contact to find out the status of a Custodial or Grounds Work Order?

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    Please send an email to Custodial & Grounds

    Grounds@bisd.net

    custodial@bisd.net

    Include the Work Order number in your email.
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  • When will the Grounds Team be mowing on my campus?

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    The Grounds Team has a specific order in which they mow, trim, edge and blow the campuses. The schedules are located at the Grounds Schedule folder under Helpful Information on this page Grounds Mowing Schedule. During football season, BHS, BMS and Sparta are done on Fridays. Otherwise, those campuses are done on Mondays, as the schedules imply.

    Holidays, as well as other commitments (e.g. moving work orders, pest control work orders, etc.), may result in some campuses being skipped for a particular week. This is rarely the case, however.

    Our objective is to mow every campus once per week. The frequency may be less as the growing season dictates.The Grounds Team has a specific order in which they mow, trim, edge and blow the campuses. The schedules are located at the Grounds Schedule folder under Helpful Information on this page
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