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SMART Tag Information
Frequently Asked Questions
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What is SMART Tag?
SMART tag is a full-featured system designed to streamline services for transportation.
The system feature ensures authorized bus ridership resulting in increased safety and security of students who utilize school bus transportation. Passive Radio Frequency Identification (RFID) technology and cloud-connected tablet computers in each school bus provide accurate, near real-time information.
Secured Mobility LLC, is a privately-held technology company located in Georgetown, TX. As the developer of SMART tag, Secured Mobility has leveraged over a decade of experience in developing security software, hardware and deploying cloud-hosting infrastructure.
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How does SMART tag benefit parents?
The SMART tag transportation feature is designed to enhance communication between the transportation department and the parents of student riders. Parents may see if their child is on the bus and approximately when the bus will arrive at the stop. Additionally, parents may opt to be notified via text of the estimated bus arrival time to their stops.
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How do parents enroll in SMART tag?
Enroll through the parent portal, parents must be registered to use the Parent Portal to view bus activity.
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Are Smart Tag ID badges required to ride the bus?
Smart Tag badges are required as a Belton ISD bus rider. Students refusing to participate or inconsistent in utilizing their badge may be subject to disciplinary action within district and campus guidelines.
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How are lost badges replaced?
Please contact your Belton ISD Transportation Department at smarttag@bisd.net or 254-215-2170 for replacement badges. The cost of any subsequent replacement card is $3.00 each.
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Can a parent see when his/her child gets on/off the bus?
Yes, the parent can view a student’s ridership activity for the current day or any previous day of the school year, under the activity history, with the Parent Portal App. Please note that it may take up to several minutes from a student loading/unloading the bus for SMART tag to update its records due to network connectivity. Parents should be aware it may take longer if there is a poor signal or the network provider is experiencing a delay/latency issue is out of Belton ISD's control.
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Is there a SMART Tag app available?
The SMART tag parent portal is accessible from a desktop computer or a smart phone. From a smart phone, there is no 'app' to install. However, when you first visit the parent portal website from the phone's internet browser, select 'Add to Home Screen' and a tile (graphic icon to launch apps) will be added on the smart phone for easy access in the future. Electronic notifications (text alerts) are available through SMART tag.
The parent must be registered for the Parent Portal to receive a notification. There is no cost to parents to utilize the SMART tag Parent Portal. The portal may be accessed directly at https://www.parent.smart-tag.net. The Parent Portal can alert/notification when the bus is approximately 10-15 minutes prior to pick-up and drop-off.
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Is student information stored on the SMART Tag ID?
No information is stored on a SMART tag ID badge. The SMART tag system utilizes Radio Frequency Identification (RFID) technology and cloud-connected tablet computers. The technology is passive, meaning that the ID card does not have a continuous signal so students will not be tracked when they are not on the bus.The ID cards only power up to talk to the SMART tag Driver Tablet when the student is on the bus. Also, only the student’s name and associated bar code will be printed on the ID badge. The bus driver will be able to view the student’s picture, name, ID number, seat number, school, grade, and bus stop.